About Us
At SiteViva, our team of dedicated experts is focused on elevating your digital presence. We aim to help everyone build their online identity swiftly without sacrificing quality. With expertise in web design, eCommerce solutions, SEO optimization, and custom web applications, we offer tailored services that ensure success. Rely on us for innovative solutions that cater to your unique needs and exceed expectations.
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Frequently Asked Questions
Yes, you can mix and match elements from different designs!
We’re here to help you create the perfect look for your website. Before the final delivery, we can assist you in combining elements from various designs at no additional cost.
If you decide to mix elements after your site is live, there will be an initial charge of $99 to get started. Of course, if there are any unique situations, we’re always open to discussing them on a case-by-case basis.
Our goal is to support you in resolving any issues and making your website exactly how you envision it!
Absolutely! You can change the design at different stages of the process.
Before we deliver the final product, we will send you a version for review. If you decide that you’d like to change the design at this point, we’ll be happy to make that change free of charge.
However, if you’ve already accepted the final product and it’s live on your site, there will be a fee of $99 for any design changes. We want to ensure you’re completely satisfied with your website!
Yes, we can deploy the website on your own server. Depending on the complexity of the setup, we can discuss the details to ensure a smooth implementation.
Yes, you can upgrade your package at any time! Simply reach out to us at [email protected] with details of what you’d like to upgrade, and our team will assist you in making the necessary changes to your plan.
Absolutely, the design offers a high degree of flexibility, allowing you to modify not only the titles but also the content and images to suit your preferences.
After purchasing a package, we will send you a form to gather detailed requirements. We will then customize the logo, text, images, and color scheme to suit your brand.
For the custom package, we will contact you directly and work closely to ensure all your specific requirements are accurately gathered.
We welcome feedback through our contact form or directly via email to help us improve our offerings.
Our servers are strategically located in multiple regions, including North America, Europe, Asia, and Australia/New Zealand, to ensure fast and reliable access.
We don’t offer a free trial, but you can explore our demo to understand the features and capabilities.
You’ll work closely with our team through regular updates and consultations to ensure your vision is realized.
We accept various payment methods, including credit cards and PayPal.
The timeline varies based on the complexity of the project. For all packages except the custom one, we strive to deliver your website within 7 working days, ensuring prompt service without compromising quality.
Yes, once your website is delivered, you will have access to make changes yourself. If you prefer, you can also request us to make changes for you. These modifications are limited to text and image updates, and do not include layout changes.
Yes, we offer comprehensive eCommerce solutions to help you set up an online store.
Absolutely, our packages include SEO optimization to enhance your website’s visibility.
Yes, we offer custom web application development tailored to your specific requirements.
We prioritize your data security by collaborating with trusted partners who adhere to the latest industry standards and best practices. Here’s how we ensure your information is protected:
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Server and Infrastructure Protection: Our partners provide 24/7 server monitoring and consistent security configurations, including firewall protection and advanced security modules for optimal protection.
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Procedures and Practices: We work with a dedicated security team that implements rigorous policies and procedures. This includes continuous vulnerability scans, penetration testing, and adherence to secure coding practices.
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Data Integrity: Our partners ensure all operating systems are up-to-date with the latest security patches. Your data is encrypted using secure hashing algorithms, and regular backups are performed to safeguard against data loss.
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Certifications: We cooperate with partners who comply with international information security standards to ensure your data is handled with the highest level of care.
Our commitment to security, alongside our partners, means you can trust us to protect your data effectively.
Customers may cancel orders within 24 hours for a full refund. Partial refunds may be offered if significant work has not yet been performed. For detailed refund policy, please visit our refund policy page.
Full Refunds | – Available if requested before development begins. |
– Full refund if canceled within 24 hours of payment. | |
Partial Refunds | – Issued during the design phase based on work completed. |
– Prorated during development based on percentage of work completed at cancellation request. | |
No Refunds | – No refunds after final design files are delivered or approved. |
– No refunds for delays caused by client communication issues or changes in requirements. |
We provide 24/7 customer support via email, with responses typically within 12 hours. Our team is dedicated to assisting you promptly and effectively.
Our servers are highly stable, with a 99.9% uptime guarantee.
Yes, we offer free domain registration with our packages. Please note that this applies to domains typically priced at $12 per year or less. For domains exceeding this price, additional charges may apply. We aim to provide the best value while accommodating a wide range of domain options.
We offer packages at $99, $399, $699, and a custom pricing option based on project scope.
The Full Package includes multiple pages and advanced features, while the Landing Page package focuses on a single, high-impact page.
We offer website building, custom application development, SEO optimization, and eCommerce solutions.